WaterFed Pole Flex Test

Last week we did a flex test for waterfed poles. Steve build this rig, stuck all the poles in the at full extension! Check out the video to see how strong a pole is.

Featured poles are Ionic MultiPole, Grafter Carbon/FiberGlass, Grafter Plus Hybrid, Gardiner SLX & CLX, Aluminum Alloy “Brodex”

Graffiti Removal from Truck Trailers

3-Star Graffiti Logo

SURFACE TYPE:Truck Trailers with Graphics

Truck "After" Graffiti Removal
Truck With Graffiti

More and more often company vehicles, construction equipment and truck trailers are being targeted by graffiti vandals. There is tremendous value in being able to remove graffiti from these types of equipment as opposed to re-painting, re-decaling and reprinting graphics. These solutions are very expensive.

The best solution for the removal of graffiti on truck trailers with graphics and similar equipment is with 3-Star Reflect Sign Graffiti Remover!


1. Rinse away any dirt or debris with water.

2. Apply Reflect Sign with a paint roller, brush or chemical sprayer.

3. Allow Reflect Sign  to dwell for 1-2 minutes. Work wet—keep it lubricated.

4. Agitate graffiti with a stiff bristled nylon brush or scrub sponge.

5. Rinse with water (for best results use a pressure washer)

6. Repeat immediately if necessary.

What Is Hard Water Spotting?

What is Hard Water Spotting?

Hard Water Spotting

This can be caused by one of two things.  One scenario is that tap water is sprayed onto the glass via a sprinkler system.  This water is obviously unfiltered and whatever solids are in the water, dry as a deposit on the glass.  Over time these deposits build up and become more visible to the eye.

The other scenario that can cause this is runoff of the substrate surface onto the glass.  Lets assume you have a concrete building or stucco.  As it rains and over time as water runs over these surfaces it collects the minerals that are in these substrates and then deposits them on the glass.

One third note on this is that sometimes it is not hard water spotting but rather oxidation build up.  This is caused when a substrate is aluminum or other metals.  This often looks like a haze at the bottom of the window or a dirty area usually about six inches up from bottom.

When dealing with customers with either of these issues the general standard for “window cleaning” is soap and water.  So anything that soap and water will take off is considered “Normal.”  If the staining requires more than soap and water, then it becomes more of a restorative clean due to the fact that the cleaning becomes more intense with the use of harsher chemicals (IE: acids, cerium oxide etc)

Mike Draper

J. Racenstein Co Introduces Joey Corley, Product Specialist

Joey has over ten years experience as a professional window cleaner. His father started a high-rise commercial and residential window cleaning business 30 years ago in Washington, MO and Joey followed in his footsteps. He has worked full-time with his dad since college. However, he’s been involved in the business for a lot longer than that.

Joey Corley, J.Racenstein's Product Specialist“I have been cleaning windows since I was old enough for my dad to put a squeegee in my hand,” explains Corley. “Many people in the industry will recognize me from IWCA conventions or have seen me grow up since the first Southwest Window Cleaners seminar that Jim and Jacinda Willingham put on in Lubbock, Texas.”

Joey is familiar with all aspects of the business, but is particularly passionate about the Automated High Rise Window Cleaning System from IPC Eagle and the De-Ionization technology that has revolutionized window cleaning over the past 10-15 years. He goes on to say, “I look forward to being a resource for window cleaners and doing my part to help everyone out in the field stay up to date on the latest and most profitable methods and strategies of the business.”

Joey joins J. Racenstein’s crew of professional window cleaners, alongside Jim Foster with 33 years of experience, Mike Draper with 22 years and Anthony DiTusa with 10 years. In addition to these experts, J. Racenstein’s sales representatives possess a high degree of technical expertise and product knowledge.

You can reach the J. Racenstein team at helpdesk@jracenstein.com or by calling 800-221-3748.

Customers Answer A Few Questions About Their Business

We have been curious to see how everyone takes care of their business.

These are some of our wonderful Walk-In customers
for our Carson, Ca warehouse.

Listen to their answers, how do yours compare?

When Did You Start Your Business?

What New Services Have You Added?

What’s Your Main Job?

What’s Your Company’s Specialty?

When Is The Carbon Filter Dead?

carbon Filters
Carbon Filters

The Carbon Filter is not the one to skimp on. The relative cost of the carbon filter is very low compared to replacing your RO membrane because of Chlorine damage.

I see customers suffer from shot RO Membranes due to lack of carbon filter changes every month.

Replacement timing Varies by Machine and Manufacturer and has to due with the number of gallons the Carbon filter can treat. The low is 2000 gallons and the high is 80,000 gallons.

Some manufactures “kit” the carbon filter with the DI.

For instance, for the HydroCart and the HydroTube, IPC Eagle sells a kit with the Carbon and DI Cartridge together that way they feel you are always covered.

This does not work for systems with large carbon filters. The amount of Carbon in an EZ pure will last the typical window cleaner working 6 hours a day 5 days a week with one pole 8 or 9 months, yet the suggested replacement interval is 6 months. I expect that this is to be able to cover those window cleaners that that use 2 poles or work 6 days a week.

Unfortunately, there is no simple chlorine (inexpensive) tester to see how your carbon filter is managing to filter the city water, so I recommend that you change the filter on the recommended schedule for your unit.

Best Wishes,
Steve Blyth
J.Racenstein Co